Course Description

The Dental Receptionist plays an important role in the smooth running of a Dental practice. As Dental Receptionist, you are the ‘face of the practice’ at the front desk and the first point of contact. You are responsible for arranging appointments, all incoming calls or enquiries, and many other administrative tasks. Creating the first impression when welcoming new and existing patients and understanding how to remain calm under pressure are just some of the professional skills required for the role of a Dental Receptionist. Many general reception duties from other industries are transferable to this role. However, there is also industry-specific knowledge and other key competencies you will learn on this course, which is essential for providing exceptional services in your role as Dental Receptionist.
This course is ideal for anyone wishing to become a specialist Receptionist within the Dental industry.
On completion of the Dental Receptionist Course, you will receive a valid certificate. Our student support team may also have potential employment opportunities available from our practice client database for you to apply.

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Course Syllabus

  • The Dental Practice
  • Communication
  • Confidentiality and Data Protection
  • The Dental Treatments
  • Managing Patients
  • Managing the Reception Desk
24/7 access to course content

24/7 access to course videos and documents via our online student hub

Dedicated Support Team

Customer service support here to help and available Mon to Fri 9am to 7.30pm

Personal course tutor

Assigned personal course tutor to help you every step of the way

This is an eLearning Course

Study at your convenience from any internet connected device via our interactive eLearning platform. You will be under the supervision of our expert course tutor who will provide all the necessary support via this online platform.