Course Description

Being a receptionist involves meeting and greeting clients and providing excellent service to all veterinary clients that visit the practice.

Veterinary receptionists help to make clients and their pets feel at ease. Alongside arranging appointments and taking phone calls, their daily tasks include checking messages, stock control/selling items and processing payments. There may be a need to complete other administrative tasks such as sending reminders for preventative health care, stationery stocks, insurance forms, and exceptional record keeping.

This introductory course aims to give you a taster of what the job entails and prepare you for a role in the industry.

Course Syllabus

  • Client Care and Communication
  • Terminology within the veterinary industry
  • Introduction to Veterinary medicines
  • Preventative Healthcare
  • Animal handling in a Veterinary environment
  • Veterinary Emergencies
24/7 access to course content

24/7 access to course videos and documents via our online student hub

Dedicated Support Team

Customer service support here to help and available Mon to Fri 9am to 7.30pm

Personal course tutor

Assigned personal course tutor to help you every step of the way

This is an eLearning Course

Study at your convenience from any internet connected device via our interactive eLearning platform. You will be under the supervision of our expert course tutor who will provide all the necessary support via this online platform.